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| Area of cover |
| | | The countries in which you can elect to obtain treatment.
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| Chronic Conditions |
| | | Conditions for which there is no cure, only the symptoms can be controlled. |
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| Claim |
| | | When an insured visits a doctor or hospital, the provider may submit a bill to the insurance company, we refer to this bill as a "claim" for benefits. |
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| Coinsurance |
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A percentage of the total expenses incurred which is borne by the the insured person.
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| Deductible |
| | | The amount payable by the insured in respect of the expenses incurred before any benefits are paid under the policy. |
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| Evacuation |
| | | Moving the insured from the place of incident to the nearest appropriate medical facility. |
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| | | Exclusions |
| | | Specific conditions or circumstances for which the policy will not provide benefits. |
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| | | Pre-existing condition |
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A condition for which the insured had symptoms of, received treatment, or sought advice prior to commencement date of the policy.
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| Premium |
| | | The amount the insured pays in exchange for insurance coverage. |
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| Provider |
| | | Any person (Doctor, Nurse, Dentist) or institution (hospital or clinic) that provides medical care. |
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| Waiting period |
| | | The period of time after the completion of which a benefit is made available. |